How do you reduce fear and improve performance?
I'm interested to hear diverse views and opinions on this racy subject; everyone wants to know how you get to operate a company where there is an absence of fear. What do you think?
The concept of psychological safety (Harvard Business School professor Amy Edmondson pioneered this topic) plays an important role here. In this post I write about the topic: https://corporate-rebels.com/psychological-safety-79185/
- Removing “trust-destroying and demeaning practices” while establishing a “default trust culture”.
- Make it safe to speak up.
- And, make it safe to fail.
Earlier this year, I wrote about VkusVill, the Russian supermarket chain that is reinventing the retail industry. The Russian pioneer proves that you can rapidly scale a profitable chain of retail shops by letting frontline employees make all the important decisions. They do this with impressive results; the company is not only growing rapidly (CAGR 40%), it also manages to keep bureaucracy and hierarchy to a minimum, as upper management accounts for less than 10% of the total payroll.
Today marks an important day in Corporate Rebels’ vaunted history: We're embarking on a new adventure to radically shake up the world of work. How? We're launching a new company together with some of the most inspiring workplace pioneers in the world.