Looking for casestudies: (Service) design for organizational transformation

Hi Rebels!

For my Msc Strategic Product Design @TU Delft, im doing research into the use of practices from (service) design in order to help organizations envision or prototype new ways of working, empathize with empoloyees in order to find bottom-up transformation opportunities, etc. Im looking for rebel designers (or non-designer rebels) that have used their skills in order to do such things, or any suggestions or recommendations on interesting organizations/articles/people!

If you're interested in sharing anything, or just having a chat on this topic, please contact me at anna.j.westland@gmail.com