public sector systemic transformation story
I am going through another service design journey, of a local gov service transformation. The good and the bad. This is about sharing to learn from each other; what we do and how we do it. Warning; this is a radical example, that can give pointers on how to use systems thinking for you...
This will go through the plan, the methodology, and most of all the actual steps and outcomes that we achived. The approach is a co-design, with managers and the front line staff.
There will be a chance for questions in the last section of the webinar.
FREE event, 1 hour
The webinar is on zoom, friday the 27th of May, 13:30 UK summertime. (12:30 GMT)
Please register below...
Today, we are launching another course in the Corporate Rebels Academy: “How Buurtzorg Works.” This inspiring case study of highly successful self-management explains how Buurtzorg, an organization with over 15,000 nurses, has pushed the boundaries of home health care in the Netherlands by operating with 100+ completely self-managed teams.
The 2022 FIFA World Cup has been appearing in the news for all the wrong reasons and is already one of the most controversial sporting events that have been organized. There have been many concerns about Qatar’s suitability as a host country but even more touched on is the treatment of workers hired to build the infrastructure. This is something that FIFA should have been aware of when the decision was made to host the event in Qatar due to the knowledge that the country relies heavily on migrant workers and its exploitive labor system.
For the last two years, we've been working on a book about Haier, the Chinese manufacturing firm reinventing management as we know it. Writing this book was a long, interesting, and intense process, but we managed to wrap up the final manuscript of the book earlier this year, titled "Start-up Factory." Although the book will only be published in September 2022, we gave Corporate Rebels Academy community members early bird access to the final manuscript. Here is a selection of their reactions to the book.