Do we focus on people or the systems? What is your take?
Working within a dysfunctional organization run by old mindsets can be exhausting. To change this, should we focus on the people working within them or the system itself?
"95% of performance is explained by the system, 5% by people" (Deming, Ackhoff). Of course the "system" is much more than the org chart and includes people's thinking that drives the system's outward manifestations.
So yes: focus on people if by that you mean changing their thinking and shaking up their unsupportable beliefs. But working in people as mostly understood by contemporary managers and their L&D departments (as in "fixing" people through coaching, "upskilling", etc.) won't change anything...
Ford's management model became the most influential one in the early 20th century. It embraced the possibilities enabled by the assembly line. This was followed by the General Motors' model (i.e. the multidivisional firm), and later by Toyota's model (i.e. Lean). More recently, electronic technologies (like computers and the Internet) have enabled the rise of the global 'Agile movement' with Spotify's model as the poster child. But now, with more and more IoT technologies, what will become the most influential management model of the future?
Maria Popova writes, “The history of the world is the history of telling others who and what we are—from tribal markings to national flags to family crests to pronoun-specifying email signatures.” How we choose to tell our stories—and what artifacts we choose to highlight—alters the way we hear our past, experience our present, and create our future.
Just over 5 years ago we quit our corporate jobs to start Corporate Rebels. Our mission was simple: to make work more fun. And it hasn’t changed. Five years later, it’s fair to ask: "Where do we now stand in the workplace revolution"?