New Public Management
Hello Rebels Everywhere,
Last week at a Buurtzorg event in London I heard Jos de Blok compare New Public Management (https://en.wikipedia.org/wiki/New_Public_Management) to a disease because the stresses it creates have a harmful effect on the body.
This morning I found this article (which is currently free) on "Performance management in the voluntary sector – responding to complexity" (https://www.ingentaconnect.com/contentone/tpp/vsr/2017/00000008/00000003/art00005).
It contains an interesting history of the failings of New Public Management and suggests ways to counteract them.
The standout quote for me is "...trust that the people and organisations they fund are intrinsically motivated to do a good job, and that what they require is support to do this job well". I think that will resonate with Rebels everywhere.
As I don't have a business school background, I'd be interested to hear other views on New Public Management. I tend to hear about the negatives, are there positives I am missing?
Or is this really the disease we are fighting?
Take care all, Stephen
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We first visited Haier headquarters in Qingdao, China in 2017. We enjoyed an extended conversation with CEO Zhang Ruimin. He told us "there is no such thing as a successful company. There are only companies that move with the times". Those words intrigued me. In hindsight, I never truly understood them. Now I think I do. Let me explain.