What role does 'kindness' play in next-generation organisations, do you think? Have you ever worked with organisations as part of their cultural transformation to deliberately introduce more kindness into the way people behave? Is there any research on kindness in the workplace that you know of? I'd love to hear from you?
We saw a powerful practice at Bucket List company Zingerman’s in Ann-Arbor, USA.
CEO and co-founder Ari Weinzweig explained how they use appreciation to boost kindness: “Every meeting always ends with a few minutes of appreciations. Appreciations can be of anything or anyone; in the room or not in the room; work-related or not; past, present or future. No one is required to say anything, but most people usually do.
This small systemic change has made a huge impact over the years. Think of it like ending a meal with a good cup of coffee. And because every meeting ends this way, most people return to their work world with positive feelings. Its regularity ensures we devote time and mental energy to positive recognition.”
Ford's management model became the most influential one in the early 20th century. It embraced the possibilities enabled by the assembly line. This was followed by the General Motors' model (i.e. the multidivisional firm), and later by Toyota's model (i.e. Lean). More recently, electronic technologies (like computers and the Internet) have enabled the rise of the global 'Agile movement' with Spotify's model as the poster child. But now, with more and more IoT technologies, what will become the most influential management model of the future?
Maria Popova writes, “The history of the world is the history of telling others who and what we are—from tribal markings to national flags to family crests to pronoun-specifying email signatures.” How we choose to tell our stories—and what artifacts we choose to highlight—alters the way we hear our past, experience our present, and create our future.
Just over 5 years ago we quit our corporate jobs to start Corporate Rebels. Our mission was simple: to make work more fun. And it hasn’t changed. Five years later, it’s fair to ask: "Where do we now stand in the workplace revolution"?