Stephen Lock

Stephen Lock

National Institute of Health Research

West Yorkshire , The United Kingdom

Stephen Lock is a service and system improvement specialist and co-founder of Coffee Shop Consulting. He currently works in health research in the UK, but also has experience as a consultant, speaker & business coach in the IT and healthcare industrie

@SGLocky LinkedIn


Service and system improvement specialist with 18 years’ senior leadership in healthcare and IT. Expert in progressive organisations and self-organizing teams. Skilled at mobilizing people towards user-centered delivery.
Able to achieve rapid results in turnaround projects. Proven ability to reduce expenditure while improving morale, stake-holder engagement and organizational reputation.
Change management and Performance Improvement:
- Turns struggling organisations, teams and projects into success stories, repeatedly, demonstrably.
- Rapidly builds effective, sustainable organizations, networks and programmes.
Service Improvement:
- Graduate of INSEAD Innovating Health for Tomorrow Programme
- Award winning expert in leading continuous improvement (Lean).
- Fellow of Y&H Improvement Academy.
Communication and Leadership:
- International conference speaker.
- Influences CEOs and Boards to get results.
- Connects naturally with audiences at all levels.
- Uses communication and analytical skills to make complex ideas accessible.
Project Management:
- Proven success at regional and national level.
- Experienced at Agile management in IT and non-IT settings
- Qualified PRINCE2 Practitioner.
Health Service Journal Awards 2018 Finalist.
Co-Founder of Coffee Shop Consulting.

Favourite pioneers

Jos De Blok
Jos De Blok

Doers - Netherlands